The ISP Benchmarking Association (ISPBA™) is currently a free association of procurement and supply chain organizations within major corporations. ISPBA™ conducts benchmarking studies to identify practices that improve the overall operations of the members ISPBA™

Mission

To identify "Best in Class" internet service provision business processes, which, when implemented, will lead member companies to exceptional performance.

ISPBA™ Objectives

• To conduct benchmarking studies of important internet service provision processes.
  
• To create a cooperative environment where full understanding of the performance and enablers of "best in class" internet service provision processes can be obtained and shared at reasonable cost.
  
• To use the efficiency of the association to obtain process performance data and related best practices from regarding internet service provision.
  
• To support the use of benchmarking to facilitate internet service provision process improvement and the achievement of accuracy, timeliness and efficiency.

ISPBA™ Membership

The scope of ISPBA™ membership includes individuals who work in ISP companies.

Company membership will be considered with respect to compliance with ISPBA™ mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership.

Participation in specific efforts will be optional and open only to members with costs shared by the participants. Members pay only if they join a specific study. Currently, membership in ISPBA™ is free. We reserve the right to review membership applications and to make the final decision whether or not to accept any application. Consulting firms are ineligible for membership.

Benefits of Membership

Studies:

ISPBA™ will identify and present to members opportunities to participate in Benchmarking studies on various topics addressing issues of importance to the internet service provision functions.There are two types of Benchmarking studies provided:

• Consortium studies are offered to the membership as a whole with costs divided.
• Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee.

• Research - Access public and private databases.
• Identify study participants - Top companies in internet service provision.
• Collect data - Manage response collection with the participants as a third party.
• Lead site visits - Structured with best participants.
  

Roundtables:

Interest group roundtables will be organized throughout the year. Members will pay a nominal fee to join real and virtual roundtable discussions that address specific procurement and supply chain processes.

Cost:

Currently, membership in ISPBA™ is FREE! Costs of studies are shared by the participants.